Common Questions
Can I cancel my subscription anytime?
Yes. Cancel from your account settings at any time -- this stops future renewals. Your paid access stays available until the end of the period you already paid for, then your account simply returns to the free plan.
Is my payment information safe?
Payments are handled entirely by PayPal, a PCI-DSS compliant processor. We never receive or store your full card number.
What happens when my plan runs out?
If you’re on auto-renew, your plan renews automatically at the same rate. If not, your account returns to the free plan and you can resubscribe or top up anytime.
Are refunds available?
Because sessions are real-time pastoral support delivered the moment you use them, purchases are generally final once your session time is available to use, except where required by law -- see our Terms for full detail.